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Shipping & Returns


Shipping Policies

Shipping Charges: ships o rders anywhere in the world. The shipping charges are calculated based on the weight, distance and shipping company (UPS, USPS etc.). To get a shipping estimate, simply go to your shopping cart and click on the “Estimate Shipping & Tax” button.

Shipping Duration:
Please allow 1-2 business days for your order to ship and an additional 5-7 business days for its arrival for in-stock items. 

Shipping Days:
Shipping days are Monday through Friday, holidays excluded.

Lost or Stolen:
If a package is lost or stolen, we advise you to notify us within 3 weeks of purchase. Following your notification we will pursue a claim by UPS. Please allow 7-10 days for the claim to pursue.

Broken or Damaged:
If items in the package are broken or damaged, please notify us within 24 hrs of receiving your package. A claim will then be issued with UPS. Please allow 7-10 days for the claim to pursue.

Express Shipping:
Express Shipping will be shipped within 24 hrs of purchase. Express shipping charges will vary according to weight and location on orders. A notification via email will be sent with the exact shipping amount being charged.

Delivery Problems:
If UPS has made their final attempt to deliver the package, additional shipping charges will be applied for us to resend the package.

There will be an additional fee of $10 if incorrect information was supplied or there are changes to the order once it has been shipped.

International Orders:
International orders ship via UPS.

We do not accept returns on international orders.

The customer is responsible to pay customs and duties whenever it applies.


Returns Policies

If any purchase of ever fails to meet your satisfaction, please contact our Products Specialists. Our experts will review your dissatisfaction and then opt to, either advice an alternate product, offer a compensation of equal or lesser value or refund the purchase. However, returns will be issued within 30 days of notification. If product is returned after 30 days, a refund will be issued only if product is unused and in its original packaging.

Returns on any of these items will only be issued on unused products.
There is absolutely no refund on shipping for returned items.

There is no return policy on international orders.

When returning our items, we ask all of our customers to make sure that it is being shipped in its original packaging (in a box), sent with a reliable shipper and signature upon arrival has been requested.

Allergic Reactions:
We advise all our customers to check the ingredients prior to purchasing any one of our products. We do not take responsibility for any form of allergic reactions from our products.